Curtains are made from fabrics that can easily be damaged and therefore if wrong cleaning products are used. Therefore, you need to be careful when choosing a cleaning company that would wash your curtains. It’s easy to engage someone and the whole fabric shrinks.
Service provision is the main factor to consider when choosing a curtain cleaning services provider in Singapore. Following is the criteria;
Consistency in their response to calls
A company with sufficient staff will be quick to pick calls every time you call. Their language should tell you what to expect. If you called and the customer service representative is welcoming, you are most likely to conclude that the company’s staff communication is efficient and can entrust them to do a great job. You don’t want to hire someone and every time you want to confirm something with them, the phone doesn’t go through.
Check out for license
A company that is licensed operates under regulations of the government and therefore cannot exploit its customers. Find out whether they have a certificate of incorporation, this will tell you that the company is allowed to operate in the country. You can check out online through the government portal whether they are registered. Keep off service providers without licenses because if anything happens and you need help from the authorities, you may not be assisted.
The workers should possess a worker’s compensation insurance
The team of employees sends to do the cleaning must have with them this insurance which gives you comfort in case they fall sick or an injury. Otherwise, without such, you may be forced to pay for the loss and this can run into millions of dollars if unfortunately, the worker possesses on in your premise. The company must have the general liability insurance, which takes care of any damages or breakages incurred during the cleaning process. Sometimes, the wrong mixture can be used on your curtains and are destroyed. The liability insurance will ensure that you are fully compensated.
The company should reveal their costs before work
Some ingenuine companies would want to put you in a fix when they appear to be all-good and rush to begin work even before you negotiate the charges only to slap you with an exaggerated invoice. A reputable company that specializes in curtain cleaning Services will reveal to you the costs involved in offering services prior to signing the contract. Therefore, you can assess whether your budget is able to cater for such costs.
Cleaning companies are available all over the country but not all would be able to meet your expectations. Look out for a genuine and reliable service provider. Do your research before you commit yourself to avoid frustrations.